Information We Collect
To better serve site visitors, we collect two basic types of information:
Personally identifiable information (PII): PII is information that personally identifies one individual from another. This information is voluntarily provided to us by you and is used by us for the purpose of fulfilling requests for further information regarding our service, and to manage your subscriptions to receive special offers and rewards, as further detailed below. We only collect PII that you voluntarily provide to us, such as your name, physical address, email address, and phone number. We only require PII from you when it is needed to fulfill any request you may submit by and through our website.
General Information: General Information consists of aggregate user and tracking information, such as using cookies, log analysis software and other aggregate tracking technologies. This information gives us insights on how our subscribers and site visitors use our site and our other products. This data is anonymous in nature and does not contain any PII. We use this information to ensure that our website, e-mails and marketing efforts continue to appeal to our subscribers.
How We Use The Information We Collect Online
How We Use PII: We use the PII you submit online primarily to process customer service requests and service cancellations. In order to do so, you must necessarily complete the necessary forms and provide us with the information we require to comply with your request.
We use the PII information you provide us through this site in the following manner:
Name: We ask for your name to properly identify you as a customer (i.e., to match your name with the telephone number and other information you provided to us) and to communicate with you on a personal level. When submitted on this website, we will not share your name with third parties for the purpose of their marketing directly to you; however, we may share your name to provide written proof to any regulatory authority that requests validation of your subscription, or otherwise as required by our own internal business purposes.
Telephone Number: We ask for your telephone number in order to contact you while processing your request, and to further validate your identity. We will not share your phone number with third parties for the purpose of their marketing directly to you; however, we may share your number to provide written proof to any regulatory authority that requests validation of your subscription, or otherwise as required by our own internal business purposes.
E-mail Address: We ask for an e-mail address so that we may contact you via e-mail to communicate with you and to further validate your identity. We typically share e-mail address information with third parties; therefore, you may also receive newsletters and offers from our sponsors, affiliates and marketing partners at this e-mail address. These mailings contain clear information on how to unsubscribe, and we honor all requests as quickly as possible.
Mailing Address: We ask for a mailing address when necessary to process your request, and to further validate your identity. We will not share your address with third parties for the purpose of their marketing directly to you; however, we may share your address to provide written proof to any regulatory authority that requests validation of your purchase, or otherwise as required by our own internal business purposes.
Credit Card Number: If you submit a request for a refund, we ask for the credit card number of the card that was charged the amount to be refunded. We require this information in order to process your refund. We will not share your credit card information with any third party for any purpose whatsoever, other than to process your refund, and to comply with any legal process.
Other Ways We Use Information
In addition to the specific uses set forth above, we may also use your information (including PII), for various business purposes including, without limitation, the following: (i) to improve the quality of your visit; (ii) to communicate with you; (iii) to confirm and manage your subscription; (iv) to provide written proof to any regulatory authority regarding your use of this website or purchases made from us; (v) to provide reports to offer sponsors and affiliates; (vi) to improve our site and the visitor’s experience through customization, analysis, and adjustments; and (vii) to enforce our agreements with you, prevent fraud and other prohibited or illegal activities, and for other legally permissible purposes.
In addition, we sometimes contract with other companies and individuals to perform functions or services on our behalf, such as hosting the website, sending email messages and administering contests, surveys and other promotions. We necessarily have to share your PII with such third parties as may be required to perform their functions.
In some cases, we may choose to buy or sell assets. In these business transfers, customer information, including PII, is typically one of the business assets that are transferred. Moreover, if all or substantially all of our business assets were acquired, or in the unlikely event that we go out of business or enter into bankruptcy, customer information (including your PII), would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any assets may continue to be used according to your PII as set forth in this policy.
We may reserve and have the right to disclose any information about you or your use of our site without your prior permission. We in good faith believe that such action is necessary to: (a) protect and defend the rights, property or safety of our company or its affiliates, other users of the site, or the public; (b) enforce the Terms of Use or (c) respond to claims that any content violates the rights of third-parties. We may also disclose information as we deem necessary to satisfy any applicable law, regulation, legal process or governmental request.
How We Protect Your Information
We understand that the safety of your personal information is extremely important to you. That is why we use both electronic and other measures to keep your information protected from unauthorized access. We employ industry accepted tools and techniques to protect your privacy and against unauthorized access to our systems. However, we have no control over the security of other web sites on the Internet that you might visit even when a link may appear to those web sites site from our Site. If you share your computer or use a computer that is accessed by the general public, remember to sign off and close your browser window when you have finished your session.
Other Online Privacy Policies
Cookies: Cookies are files that contain small amounts of data. If your browser is configured to accept these files, they are stored on the hard drive of your computer. We use these data files when you visit our site to recognize your browser and capture and remember certain information about you. By using cookies, We are able to: (a) Personalize and enhance your visit to our site; (b) better measure how many users view our site and the effectiveness of our marketing campaigns. If you wish, you may set your browser to refuse cookies. However, by refusing to accept a cookie, you may not be able to access some pages or use some of the functions of our site. Some cookie files remain on the hard drive of your computer unless and until you manually delete the file. We cookie files do not contain personally identifiable information or track individual user movement through our site.
Log File Analysis: We also collect information from your computer each time you visit our site using JavaScript and log file analysis software. Information we measure, analyze, and collect in this manner may include: your IP address, screen resolution, operating system, platform information, your URL click stream behavior (from referring URL website, through We website, to and including URL of exiting website), date and time of your click stream behavior, purchase behavior, click stream patterns, email address, and user session information (includes: page interaction information, browser interaction information, page response times, length of visits to individual pages, download errors) and web browser software. Information we collect on how you use our site does not include personally identifiable information. Though some personally identifiable information may be collected in this process, the information collected is not used to track individual use through our website. We may use your IP address to validate your subscription, and provide such information to regulatory authorities that request proof of your subscription.
Underage Users: This site and the services we provide are intended for adults over the age of 18. Therefore, we do not knowingly collect or maintain personal information from children under the age of 18 at our site, except in the limited case in which a child under the age of 18 submits a question to us at our site and identifies his or her age, we may use the email address of the child for the sole purpose of responding to the question from the child on a one time only basis. However, we will not use the email address of the child for further contact and we will remove the address from our records after we have initially responded.
Special California Privacy Rights Notice (California Civil Code Section 1798.83): In addition to the rights set forth in this Privacy Policy, Residents of California (“California Subscribersâ€), generally have the right to request information from us regarding the manner in which we share certain categories of PII with third parties for their direct marketing purposes. Pursuant to Section 1798.83 of the California Civil Code, California Subscribers may request from a business certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. California Users may request further information about our compliance with this law by sending us a message via the
Contact Us link on the Site. Please note that we are only required to respond to one request per customer each year concerning this law, and we are not required to respond to requests made by means other than through the
Contact Us link on the Site.
External Links: The Website may include links to other websites whose privacy policies we do not control. Once you leave our site, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours and is not covered within this privacy policy.
If You Have Questions
If you ever have any questions about our online privacy policy, please
contact us. We respect your rights and privacy, and will be happy to answer any questions or concerns you might have.
